COVID-19 BUSINESS UPDATES
We are continuing to operate as normal however as expected wholesalers and couriers are experiencing slight delays due to a restricted work force. Our orders are being delayed to us and with the majority of our stock being ordered in specifically this is causing delays. Our average dispatch time at present is around 3-5 working days. If and only If your order has not been marked as dispatch on the evening of the 5th working day then please contact us for an update if you wish.
We are being overwhelmed with orders and emails at the moment and due to being a small family run business in these unprecedented times we cannot stress enough that we are doing our upmost to ensure the quickest turn around we possibly can.
Once items are shipped we again have no control over how long it will take the courier to deliver the items. Once your order has been dispatched we will provide the royal mail tracking number for you to track your orders. If you have any concerns about where your order is please contact royal mail directly. If you havent received your package 5 working days after it has been dispatched (a week) then please contact us and we will chase up royal mail too. '
We will endeavour to keep everyone as updated as we possibly can throughout this pandemic.
Any further issues or queries please do not hesistate to contact Adam or myself.
Thank you for your understanding and patience, hope you all stay safe in this scary time.
Lauren & Adam